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Mobile · Plain-English guide

Mobile contract ended? Check whether you are still paying for the phone

If your handset still works, a new phone contract may be solving a problem you do not have. Check the cost of keeping the phone and moving to SIM-only.

Reviewed 8 September 2026 · 3-minute read

Your best next move

Text INFO to 85075, check your real monthly data use and compare SIM-only deals before upgrading.

STICK, NEGOTIATE or COMPARE

The simple checklist

Do these in order

  1. Text INFO to 85075 to check your contract status and possible charges.
  2. Look at three months of data use so you do not buy an oversized allowance.
  3. Compare SIM-only with the full cost of a new handset contract.
  4. Ask your provider for an existing-customer deal before leaving.
  5. To keep your number, text PAC to 65075; if not, text STAC to 75075.

Check the official guidance

Official contract-checking and text-to-switch instructions.

Ofcom: switching mobile provider ↗

One bill. One decision.

Still unsure?

Use the free Square Peg Check for a clear route: stick, negotiate, cancel or compare.

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This guide is general information, not personal financial advice. Prices, rules and eligibility can change. Check the latest terms before acting.